Bob Harris is the founder and owner of Attrition Busters, a U.S. based consulting firm that helps alarm and security companies with their sales and marketing needs. His specialty is helping companies keep and attract new customers.
He is a published author of hundreds of customer service,
sales and retention articles, as well as regular columns featured in security industry and entrepreneurial business journals, blogs and magazines.
Bob has spoken and delivered countless high-energy keynote addresses and engaging seminar and workshop programs at large industry conferences, such as ISC West, ESX, and BICSI.
Having come up through the ranks of field service technician to executive level management of an alarm company and owner of his own successful security, business, Bob travels the world sharing his exceedingly successful “real life” experiences on standing apart from competitors and delighting even his most demanding customers.
Bob’s Attrition Busters educational programs and consulting work delivers unaided recall, meaningful returns and lasting results.