8:00am to 8:45am
Registration and breakfast
Check-in at registration outside the Orion Ballroom and join us for a continental breakfast. 
8:45am to 9:00am
Welcoming remarks
Speaker: Neil Sutton, Editor, SP&T News
9:00am to 10:00am
5 Technological Forces Changing Physical Security
Learn how the cloud, mobile, big data, the Internet of Things (IoT), and social media are driving change in the physical security industry, based on Steve's 2017 book The Five Technological Forces Disrupting Physical Security. Get guidance on how these forces are affecting your customers, and the role you play in ensuring a smooth transition to the digital age of physical security.

The session will cover topics including:
Five measurements to incorporate when collaborating on a security strategy with your customers
Best practices for tracking and monitoring employees, visitors and contractors by location
How to incorporate mobile into your customers' physical security program
How IoT devices are impacting the security of your customers' facilities

Speaker: Steve Van Till, Co-Founder, President & CEO of Brivo
10:00am to 10:15am
Coffee and networking break
10:15am to 11:15am
Picking up the money you're leaving on the table
Bob Harris of Attrition Busters will share his successful and easy-to-implement insights on how to capitalize on opportunities the majority of security dealers are simply overlooking every single day. This interactive one-hour educational session will stimulate enthusiasm in owners, managers, sales people, field technicians, office staff and every single employee in your business! Attending this session with provide compelling takeaways to increase your revenue immediately and will empower every attendee with numerous ways to create the kind of added value that makes customers feel they are not paying you enough for the service you deliver!
11:15am to 12:15pm
Session Three

12:15pm to 1:00pm
Lunch and networking
1:00pm to 1:45pm
The State of the Industry
In this panel discussion, experts from a variety of industry partners – dealers, integrators, manufacturers, distributors, vendors, central stations — discuss everything from technology trends to RMR opportunities to the changing needs, desires, buying habits and demands of Canadian consumers.

Moderator: Neil Sutton, editor, SP&T News

1:45pm to 2:45pm
Session Four
2:45pm to 3:05pm
Coffee break and networking
3:05pm to 4:00pm
Session Five

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